VANCOUVER AQUARIUM RE-OPENING: WHAT TO KNOW BEFORE YOU GO!

After being closed for more than three months, the Vancouver Aquarium re-opened to the public this past Friday, June 26th, 2020, thanks to an outpouring of community support.

Every ticket purchased over the coming weeks & months will help ensure the future of the not-for-profit Vancouver Aquarium, and of Ocean Wise’s research, conservation, education and animal rescue work.   
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Safety of visitors, staff and animals remains the Vancouver Aquarium’s top priority. They have been hard at work during their closure to re-invent the Aquarium we know and love into a safe and exciting new experience for all.

In accordance with Government guidelines, the Vancouver Aquarium is offering a new, time-ticketed, one-way flow experience that will allow visitors to encounter the wonder of our ocean, safely and in a crowd-free setting.⁣

What To Know Before You Go

• Non-medical masks are mandatory for all visitors (excluding children under the age of 3). If you don’t already have a mask, you can purchase one when you arrive at the Aquarium.

• Visitors and Members must reserve tickets online, in advance. Tickets are date and time specific to control the number of people in the Aquarium at one time.

• Guests will be given approximately 1.5 hours to follow a one-way flow through six-zones and 86 indoor and outdoor exhibits on the Vancouver Aquarium’s main level (the lower level of the Vancouver Aquarium will be closed during the initial opening phase).

• No cash will be accepted onsite. Credit and debit only.

• Visitors who are unwell, or who are displaying signs of COVID-19, will not be permitted entry.

Enhanced safety measures

• In the initial weeks of opening, visitors to the Vancouver Aquarium will be reduced to approximately 20-to-30% of normal capacity to allow for safe physical distancing.

• Hand sanitizing stations and physical distancing measures and signage are in place throughout the Aquarium.

• The Vancouver Aquarium has increased cleaning and sanitization procedures. High traffic areas will receive increased spot cleaning.

• Interactive exhibits have been removed.

• Plexiglass barriers have been installed at service areas.

• Visitor maps will be available online only.

• Storage lockers will not be accessible at this time.

• All staff members have received training to reduce the risk of transmission of COVID-19.

• All Vancouver Aquarium staff members will wear non-medical masks when interacting with visitors.

Click HERE for answers to FAQ about the Vancouver Aquarium re-opening.